The Ritz Carlton, Pentagon City

I loved the room, the staff was very friendly especially the doormen and valet.

The hotel is fine, but the devil is in the details. We ordered room service for breakfast every morning, and were disappointed when every single day the order was incomplete for one reason or another. Something was always missing. It is my belief that the requirement that in-room dining riders be placed through Guest Services and relayed to Room Service is the cause. So

I been to Pentagon City before. I like the location. The mall is connected to the hotel. I can leave out the back entrance of the hotel and be right in the mall. The blue line train station is right in front of the building. The beds were comfortable. I got treated well. I was impressed with the mini bar in the hotel room. I was impress with the marble design of the bathroom. I was blown away with the snacks such as candy chips peanuts just to name a few. Finally there was beer wine liquor and champagne in the refrigerator as well as soda and juice.

I really like the friendliness of the staff, they were very welcoming and helpful and ready to assist us in any way. The location was perfect next to a mall and a metro station.

Hotel was well located close to dining, shopping, as well as Ronald Regan airport, and DC monuments. Staff was friendly and food at hotel restaurant Sante’ was excellent though expensive.